The Customer Service Frequently Asked Questions can be found here. Please give them a read before emailing us.
All general enquiries should be directed to the following number Monday - Friday, UK time 9am - 9pm (04:00 - 16:00 EST) and Sat - Sun: UK time 9am - 5pm (04:00 - 12:00 EST) +44 (0)115 978 4495 (US Toll-free 18333261246)
If you want to ask us a question via email it's: info@warlordgames.com.
If you’d like to place an order over the phone, please use the following number Monday - Friday, UK time 9am - 9pm (04:00 - 16:00 EST) and Sat - Sun: UK time 9am - 5pm (04:00 - 12:00 EST) +44 (0)115 978 4495 (US Toll-free 18333261246)
If you want to enquire about stocking our products or speak to our trade sales team please use the following number Monday - Friday, UK time 9am - 5pm: +44 (0)115 978 4202
Or drop them a line at: newbusiness@warlordgames.com
All mail order questions regarding existing orders, including order status or mispacks should be directed to us via email using: info@warlordgames.com. We endeavour to answer within 48 hours. However if you need to speak with our mail order team please use the following number Monday - Friday, UK time 9am - 9pm (04:00 - 16:00 EST) and Sat - Sun: UK time 9am - 5pm (04:00 - 12:00 EST) +44 (0)115 978 4495 (US Toll-free: 18333261246)
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See our returns policy.
Visiting Nottingham? Why not drop in and buy your toy soldiers in person at our shop here at Warlord HQ Nottingham? Take a look at our Warlord Games HQ Store page to find out more about opening times and what you'll be missing if you don't.
We look forward to hearing from you one way or another.
Our US stores are:
Randolph (HQ)
1152 NJ-10 Unit 1,
Randolph, NJ 07869
Mahwah
115 Franklin Turnpike,
Mahwah, NJ 07430
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